Up to 18 hours. Apple May Swap It for a Series 4. Faulty Apple Watch Series 2 battery? Check out the post to watch … We might need to test your product to find the cause of your battery issue. To check for a software update, head to Settings > General > Software Update on the Watch.. do I have grounds for pushing for a refund? Apple says it determined that Smart Battery … Apple Watch Series 4 (GPS + Cellular) usage includes a total of four hours of 4G LTE connection and 14 hours of connection to iPhone via Bluetooth, over the course of 18 hours. Damaged charger: If the charger for your Apple Watch is damaged then your watch might not get charged properly and hence you will end by having the issue As mentioned to you earlier, I am not satisfied with the outcome Apple has offered. Are you experiencing significantly shorter battery life than Apple’s information. In theory, if you went for a brand new watch you should be able to get a Series 5 out of them as they no longer sell the Series 4. If you are using it to track exercise for several hours, then that can  run it down very fast. The single most significant cause of battery life problems with iOS devices occurs when they are updated, and something gets glitchy. Here are the differences: Apple Watch Series 5: Apple watches in these series all have a 296 mAh battery that can last for up to 18 hours. All-day battery life is based on 18 hours with the following use: … But you'll need to pay a filing fee (which you won't get back) and potentially need to spend time at a District Court arguing over a relatively inconsequential matter relating to a watch that most likely has a market value of $500 to $600 bucks. Sorry I’m a bit confused. The refurbished ones have brand new batteries, are externally perfect, and are otherwise completely indistinguishable for all practical purposes from new ones. 330k members in the AppleWatch community. Apple Watch Series 4 models also provide up to 18 hours of battery life on a Wi-Fi connection. Hold down the Side Button and Digital Crown simultaneously until the Apple Logo appears. Apple has been hit by another lawsuit claiming faulty manufacturing, this time over its Apple Watch. Update: so I sent it back to Apple for testing and by virtue of giving me a replacement, acknowledged that it was indeed faulty. I bought an Apple Watch that had a faulty battery but when i replaced that i realized the touch isn't working and upon further inspection suspect that the screen has been altered since it wasn't flushed with it. He should expect a brand new replacement so that he is getting a like-for-like replacement. Consumer NZ has also advised me that Apple in the past have been in breach of sections 13(d) and 13(i) of the NZ Fair Trading Act relating to misleading representation of customer rights in regards to refurb vs new units. The one-year warranty (for Apple Watch and Apple Watch Sport) and two-year warranty (for Apple Watch Edition) include service coverage for a defective battery. These interactions are unheard of in the US (I'm obviously exaggerating a little)! As mentioned to you, i wish to seek redress in the form of a refund. All-Day Battery LifeUp to 18 hoursAll-day battery life is based on 18 hours with the following use: 90 time checks, 90 notifications, 45 minutes of app use, and a 60-minute workout with music playback from Apple Watch via Bluetooth, over the course of 18 hours. Apple Watch Owners. A Disputes Tribunal referee may agree with you or may not. So I contacted CAB and Consumer NZ and both stated that i am within my rights to reject a refurb unit and seek either a brand new unit or a refund, which ever i would prefer. Have you tried disabling background app refresh, then disable auto-install apps and uninstall all the 3rd party apps and see how much battery it uses? These things drain your Apple Watch battery very fast. The Apple Watch has a fairly decent battery life in general. Force Touch, where a … Hardware issue: This includes loose connection or faulty battery of your watch. Faulty Apple Watch Series 3? I Found a simple solution for when your Apple Watch will not Charge! Cool. Apple Watch Series 2 Units With Faulty Batteries Said to Be Getting Free Repairs. According to Apple, Apple Watch battery is designed to last up to 18 hours with normal usage. Battery was swelling up when I charged it and he was taking ... Apple Watch … I decided to start recording the battery life: Sunday, October 21st, 2018 (Infograph watch face, wrist wake ON, auto workout settings OFF, wifi OFF, 56 minute 'other' workout): 05:39 - 100% If you use a third-party charging stand, use the charging cable that was delivered in the box with your Apple Watch. To get a refund I am assuming that they would want the replacement back. Apple says it determined that Smart Battery … Normally replacements might be remanufactured but refurbished is reserved as a term for goods the sell as second hand. It will externally be flawless, with a new battery, and will for all intents and purposes be a new watch. ... Second-hand batteries for old 13in MacBook Pros start from £50 on eBay but do watch out for fakes. But even older models of the Apple Watch also have extended screen on time functions. (You might need to click the side button to see the watch face.) They have also advised me to CC in the NZ Commerce Commission into this email which i have done. Normally I am as strong an advocate for standing on one's (perceived or actual) legal rights as anyone else but frankly I think you're giving yourself hassles for no real reason. Apple recalls faulty iPhone 5 batteries. Apple has determined that under certain conditions, some Apple Watch Series 2 (42mm) devices may not power on or they may experience an expanded battery. Apple estimates most people will get an average of 18 hours of battery life from one full charge, depending on use. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for repair. Goodbye, Force Touch and what it means. Completely remove any plastic wrapping from both sides of the charger. If your screen is blank or you see the Apple Magnetic Charging Cable icon and a red lightning bolt  on the screen, charge your watch for up to 30 minutes. If your Apple Watch battery holds less than 80 percent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. This repair program covers eligible Apple Watch models for up to … Apple specified in the memo that units unable to power on, or experiencing hardware defects, as a result of battery swelling are eligible for the free repair. Before starting repairs, take your watch off the charger and power it down. Copyright © 2021 Apple Inc. All rights reserved. (Apparently Apple have been warned in the past from ComCom about this very issue). Apple on Friday activated a service program to replace faulty Smart Battery Cases designed for iPhone XS, XS Max and XR, noting certain units may not operate as expected. All-Day Battery Life. Your battery is designed to retain up to 80% of its original capacity at 1000 complete charge cycles. We might need to test your product to find the cause of your battery issue. Get help charging your … I’ve had my watch since April, series 4 purchased direct from Apple without Apple Care The battery has never been great. I’ll be honest, I’m sad to see this go. HAVE you spent two years complaining that your iPhone 5’s battery life is crap? I Found a simple solution for when your Apple Watch will not Charge! I also agree with you to an extent (mainly cost of time and hassle) but I can also see where OP is coming from. For any one interested, here is the email i sent Apple. It's your life and time, however. Apple Watch Owners. If your Apple Watch … Kenneth Sciacca from Colorado has sued the tech giant in its home state of California claiming that Apple was aware of an issue in all the generations of its smart watch that can cause its screen to crack or detach, through no fault of the owner. Apple kindly document how they achieved their 18 hour estimate... https://www.apple.com/nz/watch/battery.html. For all things Apple Watch. So that time has now elapsed and Apple did not reply at all to my email. Hi **** following on from our phone call, I have been in contact with Consumer NZ, regarding this issue. At present, the Apple Watch Series 6 features an average battery life of around 18 hours, and a charging time of 1.5 hours. Keep Bluetooth enabled on your iPhone. ... select Apple Watch, click on Battery, Power, and Charging, and select Bring in for Repair. The issue with swollen and expanded batteries on first-gen Apple Watch models has been documented online by users experiencing the problem— here … Do you think that your watch battery charge is draining faster than normal? Apple has said that owners of a faulty iPhone 6s will need to go into one of its stores or an authorised service provider to check if their handset is eligible for a free replacement battery. To unpair your Apple Watch and iPhone, open the Watch app on your iPhone and tap the name of your Apple Watch at the top of the My Watch … Did you buy the original watch from Apple? they have denied this saying the replacement fulfils their obligation under CGA. The charger's magnets align your Apple Watch, and you should see a green lightning bolt, Try a different Apple Watch Magnetic Charging Cable and a different USB Power Adapter. At a guess, the options will be to live with the watch as it is or live without it while it gets looked at. To configure this setting: 1. Many Apple Watch issues can be resolved by restarting the device. Apple's refurbished units are much higher quality than the usual refurbished rubbish sold by dodgy resellers, for example. As a result, those considering upgrading to the Watch Series 6 just for an improved battery experience may want to consider whether the other upgrades are worth the additional purchase cost. GSManiac. The update will start installing once the battery on the Apple Watch hits 50% or higher. I remember when I first got mine, and I was using all the apps etc all the time, it would only last a day. 276 posts Ultimate Geek # 251604 2-Jul-2019 19:40. I’ve already spoken to Apple who at this stage won’t budge. Models of the Apple Watch does not turn on, battery life problems iOS. Step should be to re-pair ; actual results will vary to re-pair, there have warned! Averages about 18 hours AW0 which when new was giving me two days worth of life. 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