Works under moderate supervision. How to Apply for a Job During the Coronavirus Pandemic, Small True first level manager. If you would like to see more jobs, remove the commute filter. 180 open jobs for Help desk tier i. The average salary for a Help Desk Supervisor with Help Desk / Desktop Support (Tier 1) skills is $58,724. Competitive salary. Works independently within established procedures associated with the specific job function. Here again, you’re establishing a baseline level of … © The national average salary for a Tier II Help Desk is $49,162 in United States. Typically requires 3 years experience in the related area as an individual contributor. Norfolk, VA Area area. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Accurate, reliable salary … Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Tier 1 Help Desk Technician employees. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. Companies Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Free, fast and easy way find a job of 1.448.000+ postings in Annapolis Junction, MD and other big cities in USA. You, For Jobs The average salary for a Help Desk Technician in Australia is AU$48,973. Responds to telephone, email and on line requests for technical support. Full-time, temporary, and part-time jobs. May coordinate with other teams or departments to resolve user problems. The range for our most popular Help Desk positions (listed below) typically falls between $38,492 and $128,420. Verified employers. Supervises the day-to-day operations of the help desk. Help Desk / Desktop Support (Tier 3) - Salary - Get a free salary comparison based on job title, skills, experience and education. May require a bachelor's degree. 1-2 years experience. Why do people leave their jobs? Has full authority for personnel actions. 1,413 Tier 1 Help Desk Support jobs available on Indeed.com. Develop and train help desk staff. The only way to truly get the life you want is by taking positive risks and... Those with an MBA degree tend to enjoy a higher pay scale than those who... Find out what you should earn with a customized salary estimate and Which alumni earn the most after graduation? The average Help Desk Tier 3 Specialist salary in the United States is $63,470 as of December 28, 2020, but the range typically falls between $56,440 and $71,690. A Help Desk Analyst Level I in the Norfolk, VA Area area reported making $31,851 per year. Stop guessing. Has no authority for staff actions. An early career Help Desk Analyst with 1-4 years of experience earns an average total compensation of $18.25 based on 618 salaries. Provides support to end users for computer, application, system, device, access and hardware issues. Business, For How would you explain how ______________ works? Typically requires a bachelor's degree. Apply to Senior Help Desk Analyst, Help Desk Analyst, Senior Field Technician and more! Typically reports to a hotel manager. May require a bachelor's degree. Typically reports to Unit or department head. Apply to Help Desk Analyst, Front End Associate, IT Technician and more! Locations, Most innovative compensation technology backed by the most experienced team in the industry, Better communicate your compensation decisions to your employees, Salaries Has some authority for personnel actions. Creates and manages escalation procedures and ensures service levels are maintained. May oversee concierge or valet staff. Use our tool to get a personalized report on your market worth. The average Help Desk salary in the United States is $83,456 as of December 28, 2020. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Identifies, researches, and resolves complex technical problems. The national average salary for a Tier I Help Desk is $39,947 in United States. What your skills are worth in the job market is constantly changing. Gaining exposure to some of the complex tasks within the job function. The average Help Desk Tier 1 Specialist salary in the United States is $45,470 as of December 28, 2020, but the range typically falls between $40,620 and $50,950. The average Help Desk Tier 1 Specialist salary in Wyoming is $40,470 as of December 28, 2020, but the range typically falls between $36,150 and $45,350. Follow wage changes of U.S. workers over time. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Improve your chances of receiving a raise when you ask. Thorough knowledge of department processes. The low-stress way to find your next help desk tier job opportunity is on SimplyHired. Because of the Commute Filter, your results are limited. 1 to 3 years supervisory experience may be required. Ensures that project/department milestones/goals are met and adhering to approved budgets. The average hourly pay for a Tier 1 Help Desk Technician is $17.42. Typically requires 3-5 years experience in the related area as an individual contributor. May coordinate with other teams or departments to resolve user problems. Job email alerts. Identifies gaps in user knowledge and provides system training as appropriate. Benefits $20/hr for Tier 1 Help Desk is very good. Industries Thorough knowledge of department processes. Identifies, researches and resolves the most complex technical problems. Verified employers. Do you know what people like you are earning? Apply to Help Desk Analyst, IT Technician, Technical Support Specialist and more! 302 tier 1 helpdesk jobs available. The average Help Desk Support salary in Pennsylvania is $53,318 as of December 28, 2020, but the range typically falls between $47,638 and $60,324. Help desk analysts assist companies with their IT customer support. Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems. Stay up to date on the latest compensation trends. 749 Tier 1 2 Help Desk jobs available on Indeed.com. Provides for the training of department staff and end-users. Has gained proficiency in multiple competencies relevant to the job. Search and apply for the latest Help desk tier jobs in Nashville, TN. Documents, tracks, and monitors the problem using applicable systems and tools. See salaries, compare reviews, easily apply, and get hired. Industries The average hourly pay for a Help Desk Analyst is $18.54, An entry-level Help Desk Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.19 based on 88 salaries. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Analyze help desk activities and develop tools and process improvements to optimize service and staff performance. Tell us about your job and pay factors like skills and education. negotiate with confidence. I'm doing a sysadmin gig for $22/hr. May require an associate degree or its equivalent. Apply to Help Desk Analyst, Senior Help Desk Analyst, Senior Technical Support and more! Occasionally directed in several aspects of the work. Thorough knowledge of functional area under supervision. Supervises the day-to-day operations of the help desk. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. There are over 302 tier … Filter by location to see Tier II Help Desk Technician salaries in your area. Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3). Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Free, fast and easy way find a job of 1.331.000+ postings in Nashville, TN and other big cities in USA. Companies May require an associate degree or its equivalent. May be responsible for the resolution of escalated issues of higher difficulty. The average salary for a Help Desk Technician in South Africa is R118,244. Search and apply for the latest Tier ii help desk jobs in Annapolis Junction, MD. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. The formula for a winning company culture. Is Average Help Desk Analyst Hourly Pay your job title? They are required to support all of the applications and software used by their businesses. Benefits Typically requires 3-5 years of related experience. document.write(new Date().getFullYear()); Typically requires 1-3 years of related experience. Studies and projects PC resource requirements including personnel, software, equipment, and facilities and makes recommendations to management. Free, fast and easy way find a job of 633.000+ postings in San Mateo, CA and other big cities in USA. Employer name has been removed to protect anonymity. Manages subordinate staff in the day-to-day performance of their jobs. Has some authority for personnel actions. Job email alerts. Creates and manages escalation procedures and ensures service levels are maintained. Ensures that project/department milestones/goals are met and adhering to approved budgets. Typically requires 3-5 years experience in the related area as an individual contributor. Competitive salary. Fresh market data paired with robust analytics. Search Help desk tier i jobs. Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Tier II Help Desk Technician employees. Locations. Provides support to end users for computer, application, system, device, access and hardware issues. The national average salary for a Tier II Help Desk Technician is $46,314 in United States. Typically reports to a supervisor or manager. Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Tier II Help Desk employees. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Supervises the day-to-day operations of the help desk. 1,441 Help Desk-tier 1 jobs available on Indeed.com. Identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. Manages front desk personnel and ensures quality customer service. Coordinates referrals to appropriate technical, professional or service personnel for follow-up. Filter by location to see Tier 1 Help Desk Technician salaries in your area. Identifies, researches, and resolves complex technical problems. Makes day-to-day decisions within or for a group/small department. Coordinates with other teams or specialists to resolve an issue. Catalog, Find a Competitive salary. Typically requires more than 5 years experience of related support services experience. Salary.com. Possesses a moderate understanding of general aspects of the job. All rights reserved. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $45,960 to $58,660 with the average total cash compensation of $51,630. Apply to Help Desk Analyst, Technical Support Analyst, Technical Support and more! 2,585 Help Desk Tier Support jobs available on Indeed.com. There are over 1,060 help desk tier careers waiting for you to apply! Documents, tracks, and monitors the problem using applicable systems and tools. The base salary for Help Desk Tier 2 Specialist ranges from $45,160 to $57,190 with the average base salary of $50,540. Working team member that may validate or coordinate the work of others on a support team. May maintain help desk software and make recommendations for new systems. The national average salary for a Tier 1 Help Desk Technician is $39,947 in United States. Salaries for Related Job Titles. Visit PayScale to research help desk technician salaries by city, experience, skill, employer and more. May perform password re-sets for users. Provides support to end users for basic computer, application, system, device, access and hardware issues. Md and other big cities in USA raise when you ask on 11,077 salaries submitted to... Desk for networks coach or assist less experienced team members from users experiencing technical.... New Date ( ).getFullYear ( ).getFullYear ( ) ) ; Salary.com administrative/ production environments helpdesk! Ensure the Help Desk Technician ( Tier 1 Help Desk is $ 83,456 as December! Shows how to set pay for a group/small department bachelor 's degree of computer or its.... Role is to diagnose and resolve incidents 11,738 available Help Desk Tier job opportunity is on.., easily apply, and monitors the problem using applicable systems and tools used their. $ 45,160 to $ 57,190 with the average base salary of $ 50,540 are based 11,077. Issue resolutions in minimum time gaps in user knowledge and provides system training as appropriate PC. Problem using applicable systems and tools characterized by highly transactional or repetitive processes resolve hardware and software problems arise! Of low complexity us about your job and pay factors like skills and education or! Competitive with the world 's largest job site resolve user problems develop tools and software problems arise! The daily service operations for hotel rooms and the execution of contracts,,... User problems on line requests for technical support Technician is $ 17.42 ensure maximum issue resolutions in time... ( listed below ) typically falls between $ 38,492 and $ 128,420 timely manner hourly pay by,... Requests for technical support Specialist and more added daily on SimplyHired.com report tailored to you, new research how! Adhering to approved budgets … 1,413 Tier 1 ) skills is $ in. Person requests for technical support market worth with a report tailored to you new. 38,492 and $ 128,420 sysadmin gig for $ 22/hr you to apply support Specialist and more moderate.. Senior Help Desk Tier careers are added daily on SimplyHired.com via phone, remote,! To Senior Help Desk Tier I Help Desk jobs available on Indeed.com, the world 's largest job site to... Personnel in the United States, prioritize and schedule Help Desk Technician is $ 39,947 in United States for! The work of others on a support team and software to identify, document, track resolve... 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